Past two weeks, I have been told that my car is waiting at the port yada yada by BMWNA cust reps. Today one of them told me that - Today your car has reached the port of exit. I was taken aback. I told her my car was produced 2+ weeks earlier you have been telling me it is at the port of exit for so long and now you tell me that it actually reached today at the port of exit?
She says that the nets of the car seat were not available so they held back a huge block of similar cars till that part was made available and then put on.
I am very frustrated today. After having a feeling of great customer service for the past 1.5 months - now I am taking back only the feeling of being mislead and intentionally misinformed (I want to use stronger words though).
Atleast another 5 weeks
Sigh - Anyway I hope the rest of you have better luck.