Interesting I got a call to do the CSS today. I gave my CA all 5's, but I thought ED folks didn't get to participate.  |
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That could be for the service dept...for the work done by your dealer after the car came into the dealership; I got that as well;
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yup, they called me too on dealer installed alarm. i was totally clueless asking for feedback in service department.
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Quote: | yup, they called me too on dealer installed alarm. i was totally clueless asking for feedback in service department. | Hmmm they didn't mention it was for the Service Dept. In fact, they asked me before the survey if my CA had contacted me or not since the delivery.
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Got CSS call today