I just took redilvery 7 weeks after delivery in Munich. At redelivery I wasn't given anything about assist, except a postcard that I got in the mail telling me I had to register within 6 weeks of delivery. I called them and they said I had to go to a BMW dealer to sign up for it. They ended up emailing me a PDF that didn't work, so then they faxed me the application. They tell me that even though I am signing up now and have not had assist for the past 7 weeks and that my car has been in Europe and on a ship until a week ago, that it will only be active until a year from my pickup date in Germany..
Is this right?
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| Reply » ED BMW Assist |
Yeah, that is right. 
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| Reply » ED BMW Assist |
Quote: | Yeah, that is right. | is there a way to tell them not to activate till it gets to the dealership in US?
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| Reply » ED BMW Assist |
They told me in Germany that I couldn't use it in Europe and that it doesn't work. I tried it once there and it definately didn't work. If they make you go through a big activation application then how can they say that it was active before you filled out the paperwork!?!
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| Reply » ED BMW Assist |
Quote: | is there a way to tell them not to activate till it gets to the dealership in US? | They activate it when you get the car back. You actually have to push the SOS and the car phone connects to an operator that activates the feature. You do loose a few months as others have mentioned.
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| Reply » ED BMW Assist |
I thought there was supposed to be a form you filled out, because I got a postcard in the mail saying I had to active within 6 weeks of purchase..I called them and they said I had already denied coverage..and now I have to fax an application in and then press SOS..maybe I will just press SOS tonight and see what happens
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