I really wish I could tell you guys that I've been driving my beautiful new 330 around Europe for the last week having the time of my life but I can't.

The short version of the story:
I go to pick up my car Monday morning at the ED Center and everything looks fine except the loaner navigation DVD from Beewang doesn't work (Bee's still da man). I'm bummed that I have to run down to the dealership (thanks to this forum I know exactly where it is) and shell out the euros for a new one, but I'm not going to let that ruin my 3-week-long perfect vacation.

270 Euros and 3 disks later we figure out it wasn't a bad DVD at all. The entire Car Control Computer (CCC) that runs the navigation system and a lot of other components is bad and there's no way it can be fixed in less that 3 days. We had to be in Nice (8 hours away) the next night to pick up some friends at the airport and work for a few days so that was no good. I was given several options by a variety of BMW representatives:
A) Find somewhere to have the brand-spanking-new (and so damn sexy) 330 fixed in France.
B) Deal without navigation for the next 3 weeks and have it fixed at re-delivery. One of the biggest reasons I paid for navigation was just for these 3 weeks.
C) File a road-side assistance claim and get a rental car (non-BMW).


After 9 hours, visits to two dealers, being told I had no warranty in Europe and that no one could touch my car to fix it, I finally returned to the ED Center where they at least tried to fix the car. After realizing it was a real big deal to swap out the whole CCC, I finally convinced them to just send it back to the factory, give me a loaner X3 with navigation and I'd come back from France early even though it was a full expense paid trip with work.

I might actually get to drive my new car next Friday "finally" after two weeks of waiting. I'm attaching the long-version of the story that I'm sending to BMW NA in case anyone is interested.

Matt